FAQs

What is the meaning of Cold Hearted World?

Introducing Cold Hearted World, where style meets the stark reality of our times. In a world that often feels indifferent and unyielding, our pieces embodies the raw truth of modern existence. From the concrete jungles to the quiet corners where dreams go to hibernate, our designs echo the resilience required to navigate through the chill of societal expectations. Embrace the edge, defy the norms, and wear your resilience proudly—because in a Cold Hearted World, the boldest statement you can make is to stay true to yourself.

What is your refund/return policy?

Customers can find our refund and return policies in the footer of any page on our website.

Do you ship internationally?

Yes, we ship internationally.

When will my order ship?

Your order will ship within 1-3 business days. At latest, up to 5 business days to ship. We are gearing towards only premade collections for our customers.

If you place a Pre-Order, that order will ship out when the product gets delivered to us. Pre-Orders usually take 4-6 weeks to ship out.

Preorder Process:1st week - Collect orders | 2-4th week - Production | 5-6th Week - Sorting orders & Delivery

This collection is releasing PRE-ORDER to meet the desires of all customers, versus limited collections(When products sell out, that is all).

How can I track my order?

When you place an order, you will receive an email confirmation containing your order number. Once your order has been shipped, you will receive your tracking information, but please allow a few days for the tracking information to update.

What size is right for me?

All pieces we provide fit to size. Unless the piece says otherwise, everything is Standard American Fitting.

Are there any ongoing discounts?

Signing up for our SMS & Email newsletter will give you constant discounts and exclusive access that non-members will never know!

How can I contact customer support for assistance?

Call Us: (313)215-9248

Email Us: info@coldheartedworld.com