Shipping policy
At Cold Hearted World, we aim to ensure your order is delivered promptly and securely. Please review our shipping policy below:
Order Processing: Orders are typically processed and shipped within 3-5 business days of payment confirmation, excluding weekends and holidays. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Methods: We offer standard shipping via reputable USPS carriers.
Shipping Rates: We offer free shipping on all domestic orders, with the exception of international orders.
Delivery Times: Delivery times vary depending on your location. Standard shipping within the continental United States typically takes 3-7 business days.
International Shipping: We offer international shipping to select countries, with orders typically processed and shipped within 1-2 weeks. Customers should note that customs duties, taxes, and fees may apply, determined by the destination country's customs agency, and additional time may be required for customs processing.
Order Tracking: You can track your order using the provided tracking number in your shipping confirmation email or by logging into your Cold Hearted World account.
Delivery Issues: If you encounter any issues with the delivery of your order, please contact us at info@coldheartedworld.com. We will work with the carrier to resolve the issue promptly.
Additional Information: Cold Hearted World is not responsible for delays in shipping caused by weather conditions, natural disasters, or other uncontrollable circumstances. We strive to provide accurate estimates for shipping times, but please note that actual delivery times may vary.
Contact Us: If you have any questions or require further assistance regarding our shipping policy, please don’t hesitate to contact us at info@coldheartedworld.com.
Thank you for choosing Cold Hearted World. We appreciate your support!